Overview:
Keynote and Training Workshop preparation includes a rigorous Black Box process to uncover the unvarnished truth - what is actually happening in the field. It was developed while working with a cross-section of Fortune 500 companies and associations in diverse industries to reveal the most critical areas for improving your team. In confidential interviews, your top performing employees share their best practices, why products or services are successful, why others are failing, excuses that get used, and issues that they are often uncomfortable discussing with their boss. This information is collected, reviewed, and integrated in to your customized training program.
Armed with your custom stories, insights and best practices, Chris engages the minds and hearts of your people from the stage. Audiences quickly realize Chris “get’s” their world.
High Impact Customization
Working with leading organizations across many industries, Chris has developed a method to truly customize your program. The Black Box MethodTM uncovers hidden opportunities for learning in your organization causing training programs and keynotes to connect with your audience at the highest level.
Renewed Enthusiasm for Business
Applying insights gained from the Black Box Method(TM), Chris takes everyone on an exhilarating journey that educates with expert storytelling, dramatic personal stories, and relatable humor. Chris ensures your audience gains new insight, perspective, a fresh outlook on life, renewed enthusiasm for business, and an infectious spring in their step.
Phase One: Mapping Out Success
Phase Two: 3x3x3 Diagnostic Interviews
Phase Three: Review and Distillation
Phase Four: Delivery
Process Drives Results
Phase One: Mapping Out Success
What does success look like for you?
Preparation begins by asking you what you want participants to Think, Feel, Say and Do. What do you want them to be thinking when the program is complete? How do you want them to feel? What would you like them turning to their neighbour and saying? What is a call-to-action at the conclusion, that you want them to do?
Phase Two: Diagnostic Interviews
After a careful review of goals, Chris interviews 3 top producers, 3 middle producers and 3 bottom producers. This is not to report on the individual, rather to report on trends and atmosphere in the organization. Engaging in personal 1on1 interviews with these three levels, Chris uncovers industry and company specific acronyms, vernacular, product faults, excuses, fears, motivations, beliefs about product, competition, and what makes them proud of their role and the organization.
Phase Three: Review and Distillation
Reviewing the Success Map, 3x3x3 results and additional research, Chris distills best practices, stories and segments to build your customized program.
Research review includes:
• 3x3x3 Diagnostic Phone Interviews with members of your organization
• Review of Your Marketing Materials
• Competitive Intel Research
• Gathering Product Knowledge
• Studying the Industry Landscape
• Leadership Philosophy
• Recruiting Tactics
• Your Customers Perceptions
Phase Four: Delivery
Now comes the fun part: To WOW your team, Chris delivers a balance of training and humor, reaching in to the heart of the audience with stories uncovered from this Black Box Preparation. Chris empowers your audience to change the way they react and the way they interact. His powerful combination of training, inspiration and observational humor ensures your audience is fully engaged and your message lands right where it needs to land.
